What happens when I pickup my car
Our Driver 1 centre handover team will show you around your car and familiarise you with the controls as necessary. Then a quick signature is needed before ...
Thu, 14 Nov, 2019 at 9:25 AM
Is there anything I need to prepare for picking up the car?
We ask that you have your driving licence to hand. This is to make sure we’re not handing over your car to someone else.
Thu, 14 Nov, 2019 at 9:27 AM
Can somebody else pickup the car on my behalf?
Sure, so long as you let us know in advance. When they collect your car, we’ll need the designated person to have ID in order to prove we’re handing over to...
Thu, 14 Nov, 2019 at 9:28 AM
Can I change my handover date?
Yes, provided that you let us know 2 working days prior to the confirmed handover slot.
Thu, 14 Nov, 2019 at 9:28 AM
What happens if there’s a delay to my car's availability?
One of our customer support team will be in touch. We do our best to stick to the provisional handover date. However, we won’t let our cars go out if they d...
Thu, 14 Nov, 2019 at 9:29 AM
Do you offer delivery?
Driver1 offers optional nationwide delivery with any car. Just ask us for a quote and we'll deliver your Driver1 car directly to your door, wherever yo...
Thu, 14 Nov, 2019 at 9:32 AM