14-day Money-back guarantee

How do I return the car?
To return your vehicle, please call our customer service team on 0843 122 6260 and they’ll arrange a solution that suits you best.
Mon, 29 Apr, 2019 at 2:05 PM
Are there any ways that I won’t get a full refund?
Occasionally, yes. Our money-back guarantee makes the assumption that there’s no additional damage to the car, that you haven’t modified the car and that yo...
Mon, 29 Apr, 2019 at 2:07 PM
I want to keep the car, but there’s a problem with it, what shall I do?
Firstly, don’t panic. We put our cars through our rigorous preparation process to ensure they’re Driver1 Certified to minimise the chance of any issues. But,...
Mon, 29 Apr, 2019 at 2:08 PM
Can you take delivery of a Driver 1 car without insurance?
No, you’ll need to be insured. This is because you become the registered keeper of the car as soon as you sign the buyer’s declaration (upon delivery). It’s ...
Thu, 9 May, 2019 at 2:00 PM